Customers
My GRASS for Customers
Manage services, track progress and get fast support all in one system.
- ✓Manage information & profile
- ✓Track services easily
- ✓Get fast support
Supporting your life and work in Japan.
Trusted to walk with you.
GRASS was founded in 2019, starting as the Chiba Mobile phone shop – an official dealer of three major Japanese carriers: Docomo, au and UQ. From that foundation, GRASS developed the GRASS Mobile brand, offering cheap SIM/WiFi rental and telecom support services for foreigners. Over time GRASS expanded beyond telecoms into visa and real-estate services, serving the Vietnamese community and many other nationalities including Myanmar, Indonesia and Nepal. GRASS has since expanded into Vietnam with a new branch there.
Founded
Service lines
Offices
Customers supported
Always deliver professional, high-quality services that precisely meet customer needs.
Build trust through business ethics, transparency and honesty in every transaction.
Continuously innovate to bring new services and solutions that keep pace with market trends.
Always ready to cooperate and support customers in achieving their goals.
Four core service lines to accompany you in Japan.
What do you need?
Pick what you need to read helpful guides from GRASS.
My GRASS connects customers, collaborators and agents — transparent, convenient, and built to grow with you.
Manage services, track progress and get fast support all in one system.
Steps to set up APN to use the internet on a GRASS Mobile SIM.
Read moreIn our early years in Japan, we directly operated a phone shop.
Read moreA bridge for visa services and Japan–Vietnam cooperation.
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